About UME

Founding principles of Universal Money Exchange (UME)

UME was founded with the ambition to combine the benefits of a modern corporate structure with a long-term heritage in foreign currency exchange. The company has its origin in one of the oldest bureaux de change in Paris, born in 1988 in the prestigious Galerie du Claridge on the Champs-Elysées. With over 20 years experience, UME's management team has professionalized and internationalized the various currency exchange metiers, to service the international traveler with the highest standards in customer support, price competitiveness, and integrity, under the Universal Money Exchange brand (UME).

A universal vision of your financial needs as an international traveller

From its locations in the heart of Paris, UME answers the requirements of international travelers for high quality services in currency exchange and associated services, such as foreign currency reservation, international transfers, or tax refund on purchases made in the European Union.

After focusing on its expansion in France, it is UME's plan to develop internationally.

Focus on customer service and price competitiveness

UME's mission is to offer the best customer service and the most competitive pricing possible. In foreign currency exchange, UME's currency rates are "net" (0% commission or surcharge). Our professionals are regularly in touch with their clients, on-line, on the phone, or at our locations. Customer satisfaction is their daily objective.

ISO_9001.gif, juil. 2012

Since march 2015, UME is the first french exchange offices company which has been ISO 9001:2008 certified on each activity: currency exchange, tax refund and money transfer. Delivered by Bureau Veritas Certification, this certification proves that the company is constantly improving the quality of its services and driven by its customer satisfaction.

Highly competent professionals at your service

All our professionals are recruited through a highly selective process and are trained in-depth in foreign currency exchange and associated services. They are all versatile, across all our services, and are able to assist each of their clients in currency exchange, transfers and tax refund, and offer our best terms and conditions possible.

UME corporate values

Integrity

Legal and regulatory compliance, honesty and integrity in all dealings, probity with which we treat clients and partners, are fundamental conditions of our business.

Customer service

Every day, we must earn and deserve the trust of our clients; our clients have right to expect our welcome, our politeness, flawless customer service, and sincere caring for their financial interests.

Respect for all our partners

We owe all our partners the greatest respect, because mutual respect is the basis for mutual trust and reputation; we recognize that through their assistance, their work, their opinion of our company, our partners support our success.

Team spirit

Team work multiplies our capabilities; collaboration within a team, an office, between offices, between geographies and between métiers, is a pillar of our corporate culture and of our success.

Personal development of our associates

The personal and professional development of all our associates is essential to the development of our company, which is based on the quality, judgement, reliability, and therefore on the harmonious development or each and everyone in the company.

UME's currency exchange activities are authorized and regulated under the authority of the Banque de France, of the ACPR and of the French Customs Office. UME is certified ISO 9001:2008 for all of its activities.

Cours interbancaires - Spot rates • USD 1 € = 1,2293 USD • GBP 1 € = 0,8800 GBP • Pour seule information - For information only • CHF 1 € = 1,1513 CHF • CAD 1 € = 1,5564 CAD • Pour un taux - For a quote : Contact +33 (0)1 45 63 99 28 • JPY 1 € = 1,3115 JPY • CNY 1 € = 7,7961 CNY • Cours interbancaires - Spot rates • USD 1 € = 1,2293 USD • GBP 1 € = 0,8800 GBP • Pour seule information - For information only • CHF 1 € = 1,1513 CHF • CAD 1 € = 1,5564 CAD • Pour un taux - For a quote : Contact +33 (0)1 45 63 99 28 • JPY 1 € = 1,3115 JPY • CNY 1 € = 7,7961 CNY • Cours interbancaires - Spot rates • USD 1 € = 1,2293 USD • GBP 1 € = 0,8800 GBP • Pour seule information - For information only • CHF 1 € = 1,1513 CHF • CAD 1 € = 1,5564 CAD • Pour un taux - For a quote : Contact +33 (0)1 45 63 99 28 • JPY 1 € = 1,3115 JPY • CNY 1 € = 7,7961 CNY •